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December 1, 2005 - December 14, 2005

Traveler beware: ‘Bargains’ can turn out to be scams

Although many travel packages are from legitimate suppliers, a small number may be from dealers out to rip off consumers. AAA Michigan offers some guidance to make consumers wary of situations where they could fall victim to a scam.

Travel scams use many techniques:

• Vacation certificates. Many packages fall short of their promises, providing poor quality lodging and limited availability.

• Free trips. Notification that you’ve been “selected to receive a free trip” may include hidden costs or require expensive purchases.

• Multi-day travel packages. When costs are figured separately, travelers may find their “savings” were expensive.

• High-pressure sales tactics. An overly aggressive approach requiring an on-the-spot-decision is characteristic of scam artists.

• Always ask for detailed, written information and compare it to the promises you've been made. Next, contact the airline, hotel or cruise line directly to compare deals.

Avoid being a travel scam victim:

• Be skeptical. When in doubt, book your vacation through a well-established travel agency.

• Use caution before releasing financial information by phone. Release credit card and checking account info only when you initiate a transaction or you've verified the travel offer is legitimate.

• Request full disclosure of the cancellation policy. Many states allow several days to cancel after receiving a certificate.

• Ask about extra charges. Does your “free trip” include port taxes or service charges?

• Insist on written verification before you book. Read the small print.

• Inquire about a consumer protection plan. Professional organizations such as the U.S. Tour Operator Association or the American Society of Travel Agents help to protect consumers.

• Reject a travel “prize” that requires a payment. Prizes should not include fees or processing charges.

• Investigate the vendor. Contact the local Better Business Bureau or your state attorney general.

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